Cognitive Consulting Privacy Statement
This Privacy Policy outlines the practices and procedures Cognitive Consulting, LLC (“Cognitive,” “we,” “us,” or “our”) adheres to in handling any Personal Information we may encounter with respect to our website, clients, customers, and respondents (“users,” “you,” or “your”).
In order to protect the Personal Information of users, and in order to comply with all relevant statutes and regulations we adhere to the following Privacy Policy when handling Personal Information.
This Privacy Policy does not apply to Personal Information we process on behalf of our customers (where we act as a service provider) that our customers provide to us to preform services on their behalf, which is addressed by our agreements with such customer.
Collection of Personal Information
“Personal Information” is any information that is identifiable with a user. This information may include, but is not limited to, name, mailing address, phone numbers, email address, employment information (such as employer and job title), educational information and, in certain circumstances, opinions and individual preferences. Generally, we collect this information when it is voluntarily provided by a user or a user’s employer.
Use of Personal Information
We use the Personal Information we collect for the purposes described in this Privacy Policy or as otherwise disclosed to you. For example, we use Personal Information for the following purposes:
- Business Operations. To operate our business, such as billing, improving our internal operations and securing our systems.
- Product Improvement, Development, and Research. To improve our services, develop new services and conduct research.
- Customer Support. To answer your questions and respond to your requests.
- Marketing and Advertising. To communicate with you about new services, offers, promotions, upcoming events, and other information about our services.
- Legal, Security, and Safety Reasons. For legal, security and safety reasons, such as to protect our rights and the rights of our users, detect, investigate, or prevent fraud and other illegal activities, or address legal and regulatory compliance obligations.
- For any other purpose described to you at the time information is collected.
How is your information shared?
- Your information may also be shared to parties who support our business, such as professional advisors as well as web-hosting providers, analytics providers, customer-relationship management software providers and other information technology providers.
- Any court, governmental authority, law enforcement agency or other third party where we believe disclosure is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights, the rights of any third party or individuals' personal safety, or to detect, prevent, or otherwise address fraud, security or safety issues.
- To our affiliated entities and in connection with the sale, assignment or other transfer of our company or our business.
Protection of Personal Information
In order to protect users’ privacy and keep your Personal Information safe, Cognitive has implemented reasonable and appropriate security measures against data breaches. Access to Personal Information is allowed only by employees or authorized third party contractors. Cognitive ensures that all our affiliates and other third parties which are engaged to perform services on our behalf and are provided with Personal Information are required by contract to observe this Privacy Policy and to also implement reasonable appropriate security measures. Although reasonable technical and organizational measures have been taken to safeguard users’ information Cognitive cannot provide a guarantee against any such breach.
Length of Time Personal Information is Retained
Cognitive will use, disclose, or retain Personal Information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law.
Cookies
Cognitive’s website may at times request permission to use cookies. Some cookies are needed for our website to function properly, while others are used by us to understand how our website is used. A cookie is a small piece of data sent to your web browser and stored on your computer. Users may adjust their computer’s web browser settings so that cookies are disallowed and may at any time delete all cookies from their browser.
Residents of Europe (and other foreign jurisdictions with similar privacy laws)
Legal Basis for Processing:
In most instances, we process Personal Information in order to perform our contractual obligations. For example, an employer may provide Personal Information in order to allow us to perform the services. Please see Article 6(1)(b) of the E.U. and U.K. General Data Protection Regulation (“GDPR”).
We may also process Personal Information in connection with our legitimate interests; for example, in order to market our Website and Services and to understand and improve our Website and Services and where necessary to protect or defend our or another's rights or property, or to detect, prevent, or otherwise address fraud, security, safety or privacy issues. (GDPR Article 6(1)(f)).
In some instances, we rely on your consent in order to process Personal Information. For example, where we collect analytics data on our Website through cookies (GDPR Article 6(1)(a)).
In addition, there may be other situations where other grounds for processing may exist, such as where processing is a result of legal requirements (GDPR Article 6(1)(c)) or for reasons of public interest (GDPR Article 6(1)(e)).
Please see the “Your Rights” section of this Privacy Policy below for more information about how you may request that we limit or refrain from processing Personal Information.
Transferring Your Personal Information Internationally: If you are a resident of the United Kingdom or the European Union, your Personal Information may be transferred to the United States. When we transfer your Personal Information outside the UK and EU we will put in place appropriate safeguards, in accordance with our legal obligations. These safeguards may include obtaining contractual assurances from any third party given access to your Personal Information that your Personal Information will be protected by standards which are equivalent to those that protect your Personal Information when it is in the UK and EU.
Your Rights
- Right of Access/Portability: You can ask to review details about the information we hold about you and how that information has been used and disclosed. Note that we may request to verify your identification before fulfilling your request. You can also request that your Personal Information is provided to you in a commonly used electronic format so that you can share it with other organizations.
- Right to Correct Information: You may ask that we make corrections to any information we hold, if you believe such correction to be necessary.
- Right to Restrict Our Processing or Erasure of Information: You also have the right in certain circumstances to ask us to restrict processing of your Personal Information or to erase your Personal Information. Where you have consented to our use of your Personal Information, you can withdraw your consent at any time.
You can make a request to exercise any of these rights by emailing us at info@cognitiveconsulting.com
We will make all practical efforts to respect your wishes. There may be times, however, where we are not able to fulfill your request, for example, if applicable law prohibits our compliance. Please note that Cognitive does not use “automatic decision making” or “profiling” as those terms are defined in the GDPR.
Residents of California and the United States
Pursuant to the California Consumer Protection Act of 2018 (“CCPA”) and the data privacy laws of other states, and subject to certain exceptions and limitations, users may have certain rights described below with respect to certain Personal Information that Cognitive holds about them. You may be entitled to the following:
- Request that Cognitive provide you with details about the Personal Information we collected, used, or disclosed within the past 12 months
- Request that Cognitive amend or delete any Personal Information that has been collected.
Request that Cognitive not sell or share for consideration or targeted advertising any Personal Information collected.
You can make a request to exercise any of these rights by emailing us at info@cognitiveconsulting.com.
To provide or delete specific pieces of Personal Information we will need to verify your identity to the degree of certainty required by law. We will verify your request by matching information we request or you provide with your request to information we have collected previously or by using our verification service.
Right to Not Experience Discrimination. You have a right to not be discriminated against for exercising these rights set out in the CCPA or other state privacy law applicable to Cognitive.
Use of an Authorized Agent. You may designate an authorized agent to make requests on your behalf to exercise your rights under the CCPA or other state privacy law applicable to Cognitive. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us or confirm that you provided the authorized agent with permission to submit the request.
California Shine The Light. Under California Civil Code Section 1798.83, California residents have the right to obtain (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes; and (b) a description of the categories of Personal Information disclosed. We have not done disclosed Personal Information for such purposes.
Children’s Privacy
Cognitive adheres to applicable laws and codes pertaining to the protection of children’s privacy, including, without limitation, the Children’s Online Privacy Protection Act of 1998 in the United States (as amended). Cognitive does not knowingly collect Personal Information from anyone under the age thresholds prescribed by applicable laws and codes for the collection of Personal Information from individuals without parental consent. If Cognitive became aware that it had inadvertently collected Personal Information from anyone under such age thresholds, the information would promptly be deleted.
Contact Information on our Privacy Policy and Practices
All comments, questions, concerns, or complaints regarding Personal Information and/or Privacy Policy, should be forwarded in writing to info@cognitiveconsulting.com
Last Updated: August 2025